Monday, February 12, 2018
Customer service Part II
I neglected to mention another merchant in the previous post. While shopping for a hat and haircut, we had left my computer at a shop in Cognac for repairs. It was stuck in tablet mode so the keyboard didn't work. After a few hours we returned. The technician had tried several fixes but none worked. Because he wasn't confident of his English to correctly follow some of the prompts, he charged us a whopping zero euros because he couldn't fix it. In the U.S. it would cost $70 just to have someone look at the thing.
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